Return Policy

HypeBerry Co. Return & Exchange Policy

At HypeBerry Co., we want you to love every item you receive. If something isn’t right, we’re here to help.

Returns & Refunds

We offer a full refund within 10 days of purchase on eligible items. To qualify for a refund:

  • The item must be unused and in its original condition.

  • You must contact us within 10 days of receiving your order.

  • Please provide clear photos if:

    • Your product arrived damaged

    • Your order was incorrect

    • The item wasn’t what you expected

Once your return is approved, your refund will be issued to your original payment method.

Exchanges

Prefer a different size, style, or product? We’re happy to offer an exchange within 10 days of purchase. Just reach out with your order number and photos (if applicable), and we’ll get you taken care of.

How to Start a Return or Exchange

Email us at hypeberryco@gmail.com with:

  • Your order number

  • A brief description of the issue

  • Photos of the product (if damaged, incorrect, or not as expected)

Our team will respond quickly with next steps.

Non‑Returnable Items

For hygiene and safety reasons, certain items may not be eligible for return. These will always be clearly noted on the product page.